eCommerce Operations (Good Excel)

Adecco's client: a leading technology platform in Southeast Asia, dedicated to improving everyday life through innovation and convenience. Starting as a mobility service, the company has grown into a comprehensive ecosystem offering transport, delivery, and digital financial services. With a strong commitment to empowering local communities and supporting small businesses, it continues to shape the region’s digital economy and drive sustainable growth.

Responsibilities

This role runs day to day operations (including working on continuous process improvement initiatives) to bring financial products to drivers/merchants or passengers which include but not limited to the following:

• Develop and improve our marketing/communication campaigns. Have an intermediate understanding of planning for “best in-app user journeys and experiences”.
• Setting up and optimizing our assets across in-app / base marketing platforms. Beyond setting up, you will also be responsible for tracking/analyzing the overall performance of the campaign within our app.
• Working on continuous process improvement initiatives to build sustainable operation, increase efficiency and achieve cost savings.
• Support distribution of our products by working closely with partners and stakeholders across different functions in the organization.
• Support Ops Manager in managing the team’s warehouse, including working and checking with the warehouse to ensure adequate level of necessary products at all times.
• Periodically provide support to Customer by answering customers inquiries.
• Other administrative and clerical tasks as directed by the Manager.

Feel free to contact for more information: nhung.huynh@adecco.com.

Job Requirements:

• Bachelor’s Degree (preferably in Commerce or similar).
• 1+ years of working experience in lending products/ lending operations/marketing operations field.
• Strong Excel & Office skills.
• Good team player, able to work in a fast paced environment.
• Agile, love solving operational inefficiencies.

Job Preferences:

• Role Knowledge in any programming language is a big plus.
• Good English communication skill.

Note: This role requires working 2 Saturdays per month (work-from-home) to handle any arising or backlog issues, if needed.