Case study: Transforming contingent worker solutions
Temp agency offering data insights and tested experience
2 minutes
December 13, 2021 Adecco
![Person trying on new glasses at the optician's shop](https://www.adecco.com/en-us/-/media/project/adecco/adeccous/resources/transforming-contingent-worker-solutions.jpg?h=800&iar=0&w=1920&hash=18B709BBB650DEB883368A6C92D019B5)
Our client was struggling to address both fulfillment and retention for their temporary workforce. A global leader in luxury and sports eyewear, our client needed help assessing their program and identify new opportunities.
Our team utilized a centralized delivery model to increase resources focused on sourcing and recruitment efforts. Through local pay rate analysis, we recognized that associate wages were too low, so we funded a wage increase pilot to demonstrate how higher pay rates could attract more candidates.
We reevaluated and redesigned the management and governance model to include a dedicated onsite team as well as shift captains, who focused solely on associate care. That gave us a ratio of one onsite Adecco expert for every 50 associates. Learn more about our onsite management solutions and how we can support your business on the ground.