Case Study

A client-tailored program manufactures the key to success

For our long-time client, a customized staffing solution delivers KPIs all above 100%

4 minutes

November 24, 2025

A worker operates a forklift in a warehouse

For more than 25 years, we have provided strategic solutions and driven business outcomes for our client, a multinational leader in consumer packaged goods.

We built a custom program to address their key needs:

  • Safety
  • Flexibility and scalability
  • Culture
  • Continuous process improvement

Through our Master Vendor Program (MVP) with onsite support, we deliver clear governance, timely data, and analytics, while managing an active headcount of more than 450 associates on assignment.

Across the four sites we supported, our team drove consistency in delivery and operations, while still allowing the flexibility to meet each location’s unique needs based on product/manufactured goods and local market demands.

In addition, multiple upskilling programs were leveraged to boost associate engagement, development, and retention, meaning we were able to supplement the client’s workforce needs at no cost to the associate or the client.

Graphic: 100+ associates upskilled: At no cost to the associate or client. 100% Key Performance Indicator (KPI) adherence:Exceeded or met all KPIs as part of program to include: 100% staffing standards; 103% productivity average; <0.35% TIR across all sites; 3.9/5 CSAT score

A total talent solution

All of the Adecco Group companies and additional brands supported our team to meet the full end-to-end needs our client, including:

  • Outplacement services through LHH
  • Career coaching through EZRA
  • Statement Of Work (SOW) needs for technical roles through Akkodis

As a result, we exceeded or met all KPIs as part of the program.

To learn about our staffing solutions and how we can help address your current challenges, contact Adecco today.