Adecco brings a significant return on investment

Our client, a global financial institution, needed a scalable program that could evolve as their needs change. By instituting a dedicated account management team, Adecco became its top supplier by headcount, market share, and compliance.

The full story

As a preferred supplier in their MSP, our client of 15-plus years relies on us to be their human resources advisor, a trusted partner who knows their business inside and out.

As a global financial institution, they need bankable talent – often quickly – so adaptability is just as vital as compliance to meet strict regulatory and audit requirements.

Recently, our client’s needs changed, so we pivoted our strategy too.

Introducing a centralized pilot program in tandem with our existing operations, we reallocated resources and created a dedicated account management team as the main point of contact for all program managers and associates.

Located across the country, this centralized team was made up of talent consultants and recruiters experienced in delivering higher quality financial candidates. Handling everything from recruiting to screening to long-term associate care and retention, we were still able to leverage our extensive branch network when immediate in-market presence was needed.

This new model gave us a broader oversight of best practices, analytics and reporting, and opportunities for improvement.

For three months, we compared the deliverables of our current program alongside the results of our pilot program – and confirmed the new strategy was working better.

Seeing us as a strategic partner, our client expanded the program to fill high-level roles and cover more geographical areas.

We went on to achieve No. 1 supplier status by headcount and market share.

When it comes to staffing, our solutions are investments you can bank on, so contact Adecco today to see how we can be your next standout supplier.