Case Study

Case study: Our consultative approach to source, screen, and send talent

Adecco steps up to meet a massive permanent placement need

2 minutes

August 1, 2023 Adecco

Person sitting at a desk in an office meets virtually with team members.

Our client, a business process outsourcing provider, approached us with the need to fill more than 1,500 positions in four weeks. Internally, they didn’t have the manpower or structure to source, screen, hire, onboard, and support bringing that many customer service workers on board.

However, the headcount for these customer service roles soon grew to more than 3,800. Our direct hire team got to work, tapping into our 19 million-strong candidate database.

More than 270,000 candidates identified through our unique pipeline, 274 candidates on average in virtual career fairs

Through virtual career fairs with the client, candidates were able to learn about the open positions and ask questions in a live Q&A, so they were able to hear about the job and benefits packages before starting.

More than 4,100 placements in four weeks, 63% improvement in retention

Our Permanent Placement team takes a consultative approach to staffing – whether it’s 10 or 1,000 positions that need to be filled. Learn more about how we can support you.