Real recruiters never ask for payments
If you have received a suspicious message about a job at the Adecco Group or one of its business units, you are not alone. We are currently seeing an increase in fraud attempts in which criminals impersonate Adecco Group employees or senior leaders. Their aim is to build trust and ultimately persuade you to make a payment or share personal data.
These messages often appear professional, personal and credible. This makes it all the more important to recognise typical patterns and respond correctly.
No fees in the recruitment process:
The Adecco Group does not ask job seekers for money at any point to participate in a recruitment process. If a payment is requested in our name – whether for an interview, an offer or a fast-track start – it is not an official contact.
No costs for additional services:
We do not charge for services such as CV writing, “certifications”, training or upfront payments for work equipment. Requests of this kind are often presented as a necessary step to move forward in the process – in reality, they are a clear sign of fraud.
Verified email addresses:
Our communication takes place exclusively via official company domains (e.g. @adeccogroup.ch/.com, @adecco.ch/.com, @lhh.com as well as local domains). Public email services such as Gmail or Yahoo are not used for recruitment. Slightly altered or misspelled domains are also a warning sign.
Official communication channels only:
Leaders or employees of the Adecco Group do not contact you via private email addresses, WhatsApp or other unofficial channels to offer you a job.
How to recognise fraud
The email address appears almost correct but differs slightly from official domains- You receive an unexpected message about a job you never applied for
- The wording seems unusual or contains language mistakes
- There is strong time pressure (“decide today”, “respond immediately”)
- You are asked to move the conversation to WhatsApp, Telegram or a private email
- You are asked to make a payment or share sensitive personal data
What you should do
- Do not reply to the message, do not click on links and stop the interaction
- Do not make any payments and do not share personal data
- Verify the request via official channels (e.g. Adecco Group website or local branch)
- Forward suspicious emails or screenshots to compliance@adeccogroup.com
- Report the account on the respective platform (e.g. LinkedIn, Gmail, WhatsApp)
Frequently asked questions
No. The Adecco Group does not charge candidates any fees in connection with recruitment or employment.
No. Legitimate recruiters do not request such payments as part of a recruitment process.
Look for official domains such as @adeccogroup.com, @adecco.com or @lhh.com.
Highly unlikely. Senior leaders do not contact candidates directly, and certainly not via unofficial channels.
Stop contact immediately, contact your bank, secure your accounts and report the incident to the police or local law enforcement authorities as well as compliance@adeccogroup.com.