Technical Service Representative

Call Center & Customer Service

$ 35 / Hour
location_onShelton, Connecticut
acuteContract/Temporary

Copy Linklink

Adecco is currently assisting a local Customer in their search for Technical Service Representatives positions in Shelton, CT. This is a great opportunity to further your existing skills as a Job Title, while working with an exciting company. The best part is you would be joining a winning culture with Adecco while on assignment with our customer and have access to all our Adecco Perks! 

 

Perks:   

  • Shift:  8:00 am - 4:30 pm

  • Weekly paycheck 

  • Pay:  $35.00

  • Access to Adecco’s Aspire Academy with thousands of free upskilling courses 

 

Responsibilities:  

  • Answer inquiries relative to wiring and electronic products and their applications received by phone, email and/or fax. Provide engineering drawings, installation instructions and wiring diagrams as requested.

  • Assist Product Marketing and Engineering by reviewing new/modified designs relative to ease of installation, product compatibility and other technical matters as necessary.

  • Assist Product Managers and Engineering in their development of catalogs, data sheets, installation instructions and other forms of both printed and electronic literature for new or redesigned products.

  • Troubleshoot wiring and applications with end users, electricians and engineers.

  • Provide competitive cross references.

  • Maintain and update online tools and product information on internal and external websites. Maintain files on codes, standards (both UL/CSA) data on federal specifications, trade compliance and environmental inquiries as applicable.

Requirements:  

  • Bachelor of Science and/or Technical school graduate preferred - HS Diploma or GED required.

  • 5+ years experience in the wiring device industry / technical support.

  • Hands-on electrical experience either within the wiring device industry or as an unlimited licensed electrician familiar with wiring applications is desirable.

  • The person should show good mechanical aptitude, able to communicate/provide detailed technical support in a professional manner, and show a tendency to be creative in problem solving. Good communication skills via email and phone is a must.

  • Computer literate with strong understanding of Microsoft programs. SAP experience is preferred, Salesforce experience is a plus.

 

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this Technical Service Representative position with Adecco in Shelton, CT, apply today!



Pay Details: $35.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance


Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.



Ref: US_EN_99_027153_2616972