Senior Manager- Connectivity Services

Job Description

Highly motivated and technically proficient Connectivity Manager to lead the preparation, launch, and regional roll-out of our Connected Car Services in the Central and South America (CSA) region. This is a important role responsible for bringing advanced vehicle connectivity features to our customers and aligning with global strategies and platforms.
 
Key Responsibilities:
Regional Strategy & Planning

• Lead the regional development and launch strategy for Connected Car Services (CCS) aligned with global HQ direction.
• Develop market-specific rollout plans for key countries across the CSA region.
• Conduct competitor benchmarking and consumer insights related to connected vehicle features.

Program Management & Execution

• Manage the full lifecycle of CCS implementation – from planning and testing to market launch and performance monitoring.
• Coordinate with global HQ teams (Product, R&D, IT, Legal) to adapt global CCS platforms to regional needs.
• Define local service features, pricing models, business rules, cost management, KPIs and rollout time plan across target markets.
• Engage with external partners and vendors (e.g., telecom providers, telematics platform operators, call center providers).
• Ensure alignment with local distributors on market execution and support.

Regulatory Compliance & Localization

• Monitor and ensure compliance with local regulatory requirements for data privacy, telecommunications, and vehicle services.
• Coordinate regional homologation of connectivity hardware and services in collaboration with technical and legal teams.

Performance Monitoring

• Track KPIs post-launch (activation rate, service usage, satisfaction).
• Provide ongoing feedback to HQ for platform or feature improvements.

Qualifications:

• Bachelor’s degree in Engineering, Telecommunications, IT, or Business; Master’s degree is a plus.
• Minimum 5 years of experience in the automotive or technology industry. Experience connected car services, telematics, or digital product management is essential for this role.
• Proven track record in project management or service launches across multiple markets.
• Solid understanding of connected vehicle technologies (telematics, infotainment, over-the-air updates, mobile apps). Familiarity with automotive software ecosystems and connectivity platforms.
• Experience working with mobile network operators (MNOs) or cloud service providers.
• Experience working in cross-cultural, matrixed organizations with regional and global stakeholders.
• Strong communication and presentation skills in English
• Languages: English (fluent), Spanish (highly desirable), Korea (advantage)

Work Location: The position is on-site based in the United States (Doral, FL).
* Applicants must be eligible to work in the United States without Visa Sponsorship and must be able to travel globally.

Benefits:
 

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

 
Other Employee Benefits:
 

• Auto allowance
• Meal allowance
• Work cell phone & plan
• Etc.

Pay Details: $130,000.00 to $140,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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