RQ16868 - Technical Enablement Lead (AI senior Program Lead)

RQ16868 - Technical Enablement Lead
(AI senior Program Lead)

•          Max Pay: $80.00/hour
•          Hybrid Work Environment
•          Potential to convert to direct-hire

Join our Global Fortune 500 Tech client; #1 in PCs, Laptops, Servers, and more, in Morrisville, NC (RTP)

Senior Enablement Program Lead – NVIDIA AI Factory Readiness

Position Summary
Our client’s Solutions & Services Group (SSG) is accelerating its NVIDIA AI Factory delivery capabilities and requires a Senior Enablement Program Lead to design, operationalize and execute a global technical enablement framework that prepares engineering teams to independently deploy, optimize and support NVIDIA AI Factory solutions.

The Program Lead owns end-to-end enablement strategy across technical learning paths, instructor-led training, certification management, deployment shadowing, learning platform integration, operational reporting and executive governance. Working across NVIDIA, Delivery, Sales, Learning & Development, Manufacturing and Product organizations, this role establishes a scalable global enablement framework spanning AI infrastructure, software, networking, validation and operational services.

Scope of Services
The contractor will lead three strategic workstreams: (1) Global AI Factory Technical Readiness, (2) Learning Platform Integration, and (3) Global Enablement Operations.

Workstream 1 – Global AI Factory Technical Readiness
Own and operationalize complete NVIDIA AI Factory technical readiness program supporting approximately 80–100 global delivery engineers.
AI Factory Infrastructure Deployment

• GPU compute infrastructure deployment

• NVIDIA networking deployment

• AI infrastructure validation and performance optimization

• Cluster deployment methodologies

• Production readiness validation

• NVIDIA AI Enterprise (NVAIE) Software Enablement

• Foundation

• AI Enterprise architecture and portfolio awareness

• Software deployment concepts

• Operational workflows

Level 1 Support

• Incident triage

•  Initial troubleshooting

•  Case routing

•  Operational support

Level 2 Support

• Advanced troubleshooting

• Software configuration

• Deployment optimization

• Root cause analysis

Product Specialization

Develop advanced product-specific competency across Design, Configure, Build, Deploy, Operate and Manage disciplines for selected NVIDIA AI Enterprise solutions.

Certification & Technical Validation
Coordinate learning prerequisites, labs, exam readiness, certification completion, skills tracking and executive reporting.

Field Readiness & Deployment Shadowing

• Phase 1 – Deployment Observation

• Phase 2 – Supervised Delivery

• Phase 3 – Independent Delivery Readiness

Workstream 2 – Learning Platform Integration
Partner with Learning & Development to integrate NVIDIA learning paths into learning platforms, standardize learning journeys, maintain curriculum alignment, improve learner reporting and establish scalable enablement processes.

Workstream 3 – Global Enablement Operations
Coordinate global technical workshops, training voucher utilization, manufacturing site enablement, deployment shadowing with NVIDIA NVIS teams, KPI reporting, executive reviews and continuous program improvement.

Learning Modalities

• Self-paced digital learning

• Instructor-led NVIDIA training

• Internally-developed enablement content

• Hands-on technical laboratories

• Certification exams

• Deployment shadowing

• On-the-job learning

• Grow integration

• Role-based learning journeys

Technical Personas Supported

• Solution Architects

• Pre-Sales Engineers

• AI Factory Deployment Engineers

• Infrastructure Delivery Engineers

• Technical Services

• L1/L2 Support Engineers

• Manufacturing Technical Teams

• Partner Delivery Organizations

Success Measures

• 80–100 engineers trained and deployment-ready

• NVIDIA learning integrated into learning platforms

• Global workshops executed across regions

• Training vouchers and certifications successfully managed

• Deployment shadowing program operational

• Executive KPI reporting established

Boundaries
In scope: global enablement strategy, program leadership, stakeholder coordination, reporting and operational execution.
Out of scope: Authoring NVIDIA curriculum, acting as instructor, software development, customer consulting delivery and commercial negotiations.

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Pay Details: $80.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

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