Research Medical Assistant

Research Medical Assistant (Casual)

Pay Rate: $22.00–$28.00 per hour
Schedule: Approximately 20 hours per week
Location: Mostly remote, supporting New Brunswick and the surrounding area
Position Type: Casual / Part-Time

Position Summary

We are seeking a detail-oriented and patient-focused Research Medical Assistant to provide clinical, research, and administrative support for a virtual diabetes care research study.

This position will play an important role in supporting participant recruitment, informed consent activities, patient communication, research documentation, electronic health record (EHR) activities, and ongoing study follow-up. The ideal candidate will be comfortable communicating directly with patients, working independently in a mostly remote environment, and managing confidential health and research information with accuracy and professionalism.

Key Responsibilities

• Contact prospective research participants by phone and other approved communication methods to introduce the study and support recruitment efforts.

• Assist with participant screening, enrollment, and informed consent procedures in accordance with established study protocols.

• Manage incoming and outgoing study-related phone calls and participant communications.

• Support participant scheduling and coordinate ongoing follow-up activities throughout the study.

• Perform approved EHR-related activities and maintain accurate documentation in accordance with institutional policies and study requirements.

• Document participant interactions, recruitment activity, consent status, and follow-up outcomes accurately and promptly.

• Maintain organized and confidential study records.

• Coordinate with research staff, investigators, clinical teams, and other stakeholders to address participant needs and maintain study timelines.

• Identify unresolved participant questions or concerns and escalate them to the appropriate research or clinical team member.

• Follow HIPAA, patient privacy, research confidentiality, and institutional compliance requirements.

• Assist with general administrative and research activities as needed.

Required Qualifications

• Associate degree or higher in Medical Assisting, Health Sciences, Public Health, Clinical Research, Nursing, Biology, or a related healthcare field.

• Prior experience in a medical office, clinical, healthcare, research, or patient-facing environment.

• Strong verbal and written communication skills, particularly when communicating with patients by phone.

• Strong organizational skills with the ability to manage multiple participants, follow-ups, and deadlines simultaneously.

• Ability to accurately document patient and research-related interactions.

• Comfortable working with electronic systems, databases, and Microsoft Office applications.

• Ability to work independently and maintain productivity in a primarily remote environment.

• Strong attention to detail and commitment to maintaining patient confidentiality.

Preferred Qualifications

• Medical Assistant experience or Medical Assistant certification.

• Previous clinical research or research participant recruitment experience.

• Experience supporting informed consent or study enrollment activities.

• Experience working with an electronic health record (EHR) such as Epic or a comparable system.

• Experience communicating with patients who have diabetes or other chronic health conditions.

• Familiarity with HIPAA, research confidentiality, and Good Clinical Practice (GCP) principles.

• Bilingual communication skills are a plus.

Schedule & Work Environment

• Approximately 20 hours per week.

• Position is expected to be mostly remote.

• Candidates should be located within reasonable proximity to New Brunswick, NJ, and the surrounding area in case occasional on-site support is required.

• Schedule flexibility may be needed to accommodate participant outreach and follow-up activities.

Compensation

$22.00–$28.00 per hour, based on relevant education, clinical/research experience, certifications, and overall qualifications.

Pay Details: $22.00 to $28.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.