Receptionist
Office, Clerical & Administrative
Position Overview
The Dental Front Office Coordinator supports a welcoming, efficient patient experience by managing front-desk communication, scheduling, insurance and billing activities, and day-to-day administrative tasks.
Key Responsibilities
Patient Greeting & Communication: Warmly greet arriving patients, complete the check-in process, and manage incoming and outgoing phone calls.
Scheduling: Coordinate and optimize patient appointment schedules, manage waitlists, and fill gaps created by cancellations.
Insurance & Billing: Verify patient insurance benefits, process claims, and collect co-pays or outstanding balances.
Administrative Support: Maintain patient electronic health records using EHR or practice-management software, manage recall systems, and handle general office tasks.
Qualifications & Skills
Experience: Previous experience in a dental front office or customer service role is preferred.
Software Knowledge: Familiarity with dental management software such as OpenDental, iDentalSoft, Eaglesoft, or Dentrix.
Interpersonal Skills: Strong communication, organization, and multitasking abilities, along with a friendly, patient-centered attitude.
Pay Details: $45,000.00 to $55,000.00 per year
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
- The California Fair Chance Act
- Los Angeles City Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for Employers
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Ref: US_EN_99_020001_2617653