Quality Safety and Trust Specialist

Adecco is assisting a local client recruiting for a Quality Safety and Trust Specialist in Bay Area, CA (Remote). This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is an American search engine company. If Quality Safety and Trust Specialist sounds like something you would be interested in, and you meet the qualifications listed below, apply now!      

Role Overview    

We are seeking a highly analytical and detail-oriented Quality Safety and Trust Specialist to join our Vehicle Recovery Operations team. In this role, you will be responsible for analyzing operational performance, conducting root cause investigations, identifying process improvement opportunities, and providing data-driven recommendations to enhance recovery operations. 

Key Responsibilities 

Analyze operational data and recovery events to identify trends, bottlenecks, and performance improvement opportunities. 

Conduct root cause analysis on operational delays, process failures, and quality issues. 

Review recovery operations, videos, and event data to determine factors impacting performance. 

Develop actionable recommendations to improve operational efficiency and service quality. 

Prepare reports, scorecards, dashboards, and executive summaries for leadership reviews. 

Support Weekly Business Reviews (WBRs), leadership escalations, and operational reporting. 

Collaborate with cross-functional teams to drive continuous improvement initiatives. 

Partner with vendors and operational stakeholders to address process gaps and performance concerns. 

Communicate findings clearly to leadership and recommend corrective actions. 

Assist in maintaining quality standards, operational procedures, and knowledge-base improvements. 

Required Qualifications 

3+ years of experience in Operations, Quality, Logistics, Supply Chain, Fleet Operations, Transportation, Process Improvement, or a related field. 

Strong experience performing root cause analysis and process investigations. 

Advanced Excel skills with experience handling large datasets. 

Proven ability to identify business problems and recommend operational improvements. 

Excellent analytical and problem-solving abilities. 

Preferred Qualifications 

Experience with SQL and data querying. 

Background in logistics, transportation, towing, fleet operations, roadside assistance, or field services. 

 

What's in this Quality Safety and Trust Specialist position for you?  

Pay: $94.95/ hr.  

Shift: Monday - Friday / 8:00 AM - 5:00 PM PST 

Location: Bay Area, CA (Remote)  

Weekly paycheck 

Dedicated Onboarding Specialist & Recruiter Access to Adecco’s Aspire Academy with thousands of free upskilling courses.  

This Quality Safety and Trust Specialist is being recruited by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Quality Safety and Trust Specialist position and other opportunities in Bay Area, CA apply today!     

Pay Details: $94.95 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.