Phlebotomist / Patient Service Technician

Location: Somerville, MA 02144
Worksite: 40 Holland Street
Pay Rate: Up to $24.30/hour
Assignment Dates: November 30, 2026 – April 30, 2027
Schedule: Full-time, 40 hours per week
Hours: Sunday–Thursday, 8:00 AM–4:30 PM
Employment Type: Temporary with possibility for Permanent Of

Position Summary

Adecco is seeking a dependable and patient-focused Phlebotomist / Patient Service Technician to support a busy outpatient healthcare and laboratory setting in Somerville, MA.

This role is responsible for collecting blood and other patient specimens, preparing samples for laboratory testing, and supporting daily patient service and laboratory operations. The ideal candidate has hands-on phlebotomy experience, strong attention to detail, and the ability to provide a positive and professional patient experience.

Key Responsibilities

• Perform blood specimen collection using venipuncture and skin puncture techniques, including finger sticks and heel sticks as appropriate.

• Collect non-blood specimens, including urine, sputum, and throat swabs, following established collection procedures.

• Verify patient identification and confirm laboratory requisitions and collection labels for accuracy before obtaining specimens.

• Explain collection procedures to patients, answer general questions, and help ease any concerns or anxiety.

• Prepare and organize collection supplies and equipment, including needles, tourniquets, collection tubes, gauze, antiseptics, and other necessary materials.

• Properly label, date, time, and document all collected specimens.

• Accession, process, and prepare specimens for laboratory testing while maintaining accurate records.

• Monitor collection volumes and maintain daily collection logs and related documentation.

• Maintain adequate supplies and keep patient service and laboratory work areas clean, organized, and properly stocked.

• Respond to patient inquiries, assist with test collection questions, and route calls or messages to the appropriate personnel.

• Perform computer-based functions related to specimen processing, laboratory requests, and patient records.

• Follow established laboratory procedures, quality control requirements, and applicable safety protocols.

• Use appropriate personal protective equipment (PPE), practice proper hand hygiene, and follow procedures for safe handling and disposal of sharps and biohazardous materials.

• Communicate effectively with coworkers, medical staff, and supervisors regarding workflow concerns or technical issues.

• Participate in staff meetings, training, and other laboratory support activities as needed.

Additional responsibilities may include waived or moderately complex testing, equipment maintenance and troubleshooting, EKGs, Holter monitor testing, and assisting with the training of new employees, depending on site needs and qualifications.

Required Qualifications

• High school diploma or equivalent (GED or other recognized equivalency).

• Ability to communicate effectively with patients, coworkers, and medical staff.

• Strong attention to detail and ability to accurately follow specimen collection and documentation procedures.

• Professional demeanor and commitment to patient service.

• Ability to work independently and as part of a healthcare team.

• Ability to maintain patient confidentiality and follow established safety and infection-control procedures.

Preferred Qualifications

• Completion of an accredited phlebotomy training program.

• Current Phlebotomy Technician (PBT) certification.

• Current CPR certification and/or American Heart Association Basic Life Support (BLS).

• Previous experience performing venipuncture and collecting various patient specimens.

• Familiarity with medical terminology.

• Experience using Laboratory Information Systems (LIS) and Electronic Medical Records (EMR).

• Strong interpersonal, communication, and customer service skills.

Schedule & Availability

• Full-time schedule: Sunday through Thursday.

• 8:00 AM–4:30 PM.

• Approximately 40 hours per week.

• Weekend and holiday availability may be required as needed.

• The primary work location is Somerville. Occasional travel to another nearby site may be requested in the event of a significant staffing need. Travel between locations during a shift is rare.

Dress Code

A complete scrub uniform, with or without a jacket, is preferred. Comfortable professional attire is also acceptable. Clean sneakers may be worn with scrubs, and lab coats will be provided.

Interview Process

Qualified candidates can expect an initial virtual interview through Microsoft Teams.

Additional Information

This is a patient-facing opportunity where professionalism, accuracy, reliability, and a strong commitment to patient care are essential. Candidates should be comfortable working in a fast-paced outpatient setting while maintaining a high standard of of specimen collection and patient service

Pay Details: $22.00 to $24.30 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.