HR Service Center Representative

Adecco is assisting a local client recruiting for a Fully Remote HR Service Center Representative . This is an excellent opportunity to join a winning culture and get your foot in the door. If Fully Remote HR Service Center Representative like something you would be interested in, and you meet the qualifications listed below, apply now!  

 

• Pay:  $22.00Hr

• Shift:  8am-5pm

• Weekly paycheck 

• Dedicated Onboarding Specialist & Recruiter 

• Access to Adecco’s Aspire Academy with thousands of free upskilling courses  

 

Duties and Responsibilities:

• Responds to inquiries including, but not limited to, HR policies and procedures, health and wellness benefits and leaves of absence through multiple modes of contacts (phones, emails, ad hoc reports).

• Assists Associates and Managers navigating through HR systems.

• Document summary details of calls and processing in case management system.
  Escalates/partners on complex issues as required.

• Complies with all business, state, city, and federal regulations including ERISA and legislative Sick Policies.

• Utilizes policies, procedures, and internal resource materials to develop knowledge of all subjects handled by HR Shared Services.
  Cross-trains to support business needs.

• Performs accurate and timely processing of HR transactions in HCM system.

• Performs special projects as assigned.

• Primary contact for HR Regional Office and Distribution Center HR administrators.

• Responds to email inquiries.

• Meet department SLA's

 

Candidates for Fully Remote HR Service Center Representative  must meet the following requirements to be considered:  

• High School Diploma or equivalent experience

• 1-2 years of relevant work experience

• Must be comfortable taking a high volume of incoming phone calls while simultaneously documenting summary of conversation
  Ability to multi-task and work in a fast-paced environment

• Strong communication, organizational and interpersonal skills

• Exceptional customer service and follow-through skills

• Ability to maintain confidentiality and apply privacy requirements.

• Proficient in Microsoft Office (specifically Excel, Word, and Outlook)

• Knowledge of HR policies, procedures, and systems

• Experience with handling difficult callers/situations

• Experience working on a team, and remaining flexible and reliable

• Knowledge retention and recall

• Self-sufficient utilization of resources
   

This Fully Remote HR Service Center Representative  is being recruited for by one of our Centralized Delivery Team and not your local Branch. For instant consideration for this Fully Remote HR Service Center Representative  position and other opportunities with Adecco.

 

 

Pay Details: $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.