CWR Customer Service Rep I

Adecco is hiring immediately for a Customer Service Representative/Dispatcher position in Schertz, TX.  Weekly pay starting at $16.00 p/hr.  This is an opportunity that will give you valuable experience to enhance your career.

SHIFT DETAILS:  Rotating shifts: Monday -Saturday with a scheduled day off. The shifts are 7:00 am-3:30 pm; 9:00 am - 5:30 pm; and 12:00 am - 8:30 pm.

As a Customer Service Representative, you will ensure that we deliver on our promise of outstanding service. Youll work with customers, business partners and drivers to make sure we are meeting our commitments and delighting our customers at every step of the experience

What your day-to-day will look like:
• Assist customers and business partners via telephone and email
• Handle customer complaints in a calm, professional manner
• Diagnose, assess, and resolve problems or issues
• Monitor progress of delivery routes
• Scan haul-away pods and verify stamps
• Process changes or cancellations to delivery orders

What youll need to excel:
At a minimum, youll need:
• Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
Itd be great if you also have:
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Strong customer service skills and the ability to satisfactorily resolve issues
• Solid ability to multitask with exceptional organizational skills
• Ability to thrive under pressure while delivering solutions that exceed customer expectations

In this role, youll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. Were a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If youre driven and looking for a place to grow, come join us.

What's in this for you?

• Weekly pay starting at $16.00 p/hr.

• Benefits after 1 week – medical, dental, vision, options, and Paid leave through Adecco

• A job to jump start your career 

Adecco provides one of the most comprehensive benefits packages in the industry for contract workers. Benefits are available to you as a contractor after one week of employment.

Click on apply now for immediate consideration for this Customer Service Representative position in San Antonio, TX.

Pay Details: $16.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.