Customer Service Representative for Shawnee KS

Immediate Opening for an experienced Customer Service Representative Associate for Shawnee, KS

 Schedule: Monday–Friday, 8:00 AM–5:00 PM 

Pay: $22.00/hour

Assignment length: through Feb 26, 2027 (approx. 14 weeks listed)

 

 Overview:

We’re looking for a Customer Service Representative (CSR) to support day-to-day order execution and customer service operations. In this role, you’ll partner with Sales, Customer Care, distribution centers, and suppliers to help ensure orders move smoothly, customer requests are handled quickly, and systems/data remain accurate.

 

What you’ll do 

• Process customer orders, including EDI order entry 

• Support customer and supplier portals and help resolve access/document issues 

• Coordinate customer documentation requests (PODs, packing lists, Certificates of Conformity) 

• Create and maintain customer-specific and backlog reports 

• Expedite orders and coordinate delivery requirements with internal teams and partners 

• Reconcile purchase order discrepancies and resolve order issues 

• Create and maintain part numbers and customer cross-references as needed 

• Manage Special Pricing Agreements (SPA) administration/support 

• Initiate credit requests, return requests, vendor setups, and compliance-related items 

• Perform system cleanup and data integrity checks/audits 

• Follow up on small quotes to support pipeline activity and build skills 

• Provide PTO coverage support for customer-facing sales teams when needed 

• Participate in supplier training and continuous learning

 

What we’re looking for 

Required 

• High school diploma or equivalent 

• 2–4 years of experience in customer service, inside sales support, or order management 

• Strong organization and attention to detail; able to handle multiple priorities 

• Strong communication and problem-solving skills 

• Comfort using ERP/CRM systems, customer portals, and Microsoft Office

 

Preferred 

• Associate degree 

• Experience in electrical distribution or a similar industry

 

This role is being recruited for by one of our Centralized Delivery Team and not your local Branch. To be considered, please follow the steps included upon your application. For instant consideration for this position with Adecco in Shawnee KS, apply today! 

Pay Details: $22.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.