Customer Service Representative

📞 Now Hiring: Healthcare Customer Support Representative Cary, NC!

🚨 Do you have at least 1 year of heavy call center experience and a passion for helping people? Adecco Healthcare is looking for motivated, customer-focused professionals to join a growing healthcare team supporting patients with critical medication needs.

💲 Pay Rate: $22.00/hour

🎓 Education: High School Diploma or GED Required

📈 Potential for Hybrid Work Schedule After Training

🌟 Why You'll Love This Opportunity

💲 Pay Rate: $22.00/hour

🎓 Education: High School Diploma or GED Required

🕒 Schedule

Training Period (8-12 Weeks)

📍 In-office required

⏰ Monday-Friday | 9:00 AM - 5:30 PM

After Training

⏰ Monday-Friday | 11:30 AM - 8:00 PM

📍 Potential Hybrid Schedule Available Upon Meeting Performance Goals

As a Healthcare Customer Support Representative, you'll serve as the primary point of contact for patients and healthcare customers, helping ensure they receive medications and support in a timely manner.

Key Responsibilities:

📞 Handle high-volume inbound and outbound calls

📦 Schedule medication deliveries and process payment arrangements

📄 Provide prescription status updates and refill information

💳 Verify insurance information and provide invoice support

👥 Answer patient questions and route calls to pharmacists or nurses when needed

📝 Document accurate progress notes and account updates

🚨 Identify and report adverse events and product complaints to clinical teams

🎯 Deliver exceptional customer service while maintaining accuracy and efficiency

Required Qualifications

✅ At least 1 year of heavy call center experience

✅ High School Diploma or GED

✅ Strong communication and customer service skills

✅ Ability to handle a high-volume call environment

✅ Comfortable navigating multiple computer systems

✅ Strong attention to detail and documentation skills

✅ Ability to multitask and work efficiently in a fast-paced setting

✅ Dependable, professional, and team-oriented

🚀 Ready to Take the Next Step? If you have 1+ year of heavy call center experience and are looking for an opportunity to build your healthcare career with a respected organization, we want to hear from you!

Apply today with Adecco Healthcare and make a difference in patients' lives every day. 💙📞🏥

Pay Details: $22.00 to $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.