Customer Service Representative

📞 Now Hiring: Part-Time Healthcare Customer Care Representative

💙 Looking to break into healthcare or grow your customer service career? Adecco Healthcare is seeking motivated professionals with at least 1 year of heavy call center experience to join a patient-focused team supporting prescription services and medication delivery.

💲 Pay Rate: $20.40/hour

📍 Onsite Training with Hybrid Opportunity Afterward

📈 Potential for Full-Time Conversion

✅ Competitive Pay - $20.40/hour

✅ Part-Time Schedule with Consistent Hours

✅ Potential Hybrid Schedule After Training

✅ Monday, Tuesday, and Friday Work Week

✅ Opportunity to Support Patients and Make a Difference

✅ Potential for Permanent Employment

🕒 Schedule

Training Period (8-12 Weeks)

📍 Onsite Required

Monday-Friday

⏰ 9:00 AM - 5:30 PM

Permanent Schedule

📅 Mondays, Tuesdays & Fridays Only

⏰ 8:00 AM - 4:30 PM

🏠 Hybrid opportunity available after training and successful performance milestones

📋 What You'll Be Doing

As a Healthcare Customer Care Representative, you'll serve as a critical point of contact for patients, helping ensure they receive medications and support on time.

Responsibilities Include:

📞 Managing high-volume inbound and outbound calls

🚚 Scheduling medication deliveries and payments

💊 Providing prescription refill and shipment status updates

📝 Updating account information and documenting detailed notes

💳 Verifying insurance information and assisting with invoice requests

👩‍⚕️ Escalating patient concerns to pharmacists and nurses when appropriate

🚨 Reporting adverse events and product complaints to clinical teams

⭐ Delivering outstanding customer service while maintaining productivity and accuracy

Required Qualifications

✅ At least 1 year of heavy call center experience

✅ High School Diploma or GED

✅ Strong attendance and schedule adherence history

✅ Ability to handle a high-volume call environment

✅ Excellent communication and customer service skills

✅ Strong computer navigation and multitasking abilities

✅ Ability to type 35+ WPM accurately

✅ Detail-oriented with strong organizational skills

✅ Reliable transportation for onsite training

💼 Ready to Join Adecco Healthcare? If you have strong call center experience, excellent communication skills, and are looking for a rewarding opportunity in healthcare with hybrid potential and career growth opportunities, we want to hear from you!

📩 Apply today and start making a difference in patients' lives with Adecco Healthcare! 💙📞

Pay Details: $20.40 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.