Call Center Representatives

CALL CENTER REPRESENTATIVES — $21–$25/HOUR

Boston, MA | Weekly Pay | Temp-to-Hire | Hiring Immediately

Adecco Staffing is hiring experienced Call Center Representatives for a temp-to-hire opportunity in Boston, Ma. In- Person! 

Job Details

• $21–$25/hour

• Weekly pay | Full-time | Temp-to-hire opportunity

• High-volume inbound calls from hospitals and medical offices | 200–300 calls per shift

• Professional, structured work environment

Available Schedules

Swing Shift

• Weekdays: 10:00 AM–8:00 PM

• Saturday: 2:00 PM–11:00 PM

• Sundays and Mondays off + one additional weekday off

2nd Shift

• 2:00 PM–11:00 PM

• Must work every Saturday

• Sunday and Wednesday off

What You'll Do

• Handle high-volume inbound calls from hospitals and medical offices

• Follow established call scripts and provide professional, empathetic service

• Triage calls based on urgency, including emergency situations

• Page on-call medical staff for urgent requests

• Support after-hours hospital communication

• Update schedules, databases, and directories

• Document calls accurately across multiple computer systems

• Handle confidential patient information in accordance with HIPAA and company policies

Requirements

• Previous call center experience and a history of steady job tenure are required.

• Medical call center experience preferred

• Excellent communication and customer service skills

• Professional phone presence

• Strong multitasking and documentation skills

• 40+ WPM typing speed preferred

• High School Diploma or equivalent

$500 Retention Bonus

Associates who are converted to a temp-to-hire assignment during this hiring cycle and remain actively employed for 6 months may be eligible for a $500 one-time retention incentive at your 6-month anniversary.

Apply first, then call 617-598-2946. Hiring immediately!

Pay Details: $21.00 to $25.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.