Air Cargo Operations Specialist

About the job

Adecco is seeking an experienced Senior Air Cargo Operations Specialist for a dynamic and fast-paced logistics environment. This role is ideal for a detail-oriented professional with a strong background in air freight operations, compliance, and client service.

You will play a key role in ensuring the seamless movement of air cargo shipments while maintaining operational excellence and delivering high-quality service.

Key Responsibilities

• Manage the full lifecycle of air freight shipments, from booking to final delivery

• Coordinate with airlines, customs brokers, ground handlers, and internal teams

• Monitor shipment progress and proactively resolve delays or disruptions

• Serve as a senior escalation point for customers and operational issues

• Ensure compliance with IATA, TSA, and international shipping regulations

• Prepare and review documentation, including AWBs, invoices, and packing lists

• Build and maintain strong relationships with airline partners and clients

• Track performance metrics and identify opportunities for process improvement

• Support, mentor, and guide junior operations team members

Qualifications

• Experience in air freight or cargo operations

• Strong knowledge of international shipping regulations, incoterms, and documentation

• Experience working within a freight forwarder, logistics provider, or similar environment

• Proficiency in logistics systems and Microsoft Office (Excel preferred)

• Excellent communication, problem-solving, and organizational skills

• Ability to thrive in a fast-paced, deadline-driven environment

Preferred:

• IATA/FIATA certification

• Dangerous Goods (DGR) certification

Pay Details: $60,000.00 to $65,000.00 per year

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.