Outsourcing

Our Outsourcing solution is designed to deliver comprehensive services and projects through effective process management and continuous improvement. With this approach, clients can reap the full benefits of an end-to-end, highly customised solution. As an Outsourcing specialist, we take care of critical resources, including workforce and assets when necessary, while managing KPIs, operational risks, and overall quality —allowing clients to focus on their core business while we manage day-to-day operations seamlessly.
Focus on Core Business Functions

Outsourcing services allows businesses to concentrate on their primary goals and objectives, without the distraction of managing day-to-day HR operations.

Expertise and Specialised Knowledge

Partnering with an outsourcing specialist offers access to expert HR knowledge, keeping your business compliant and competitive with the latest trends, regulations, and technologies.

Cost Efficiency

By outsourcing your ancillary functions, businesses can significantly reduce costs associated with hiring, training, and maintaining an in-house HR team.

Scalability and Flexibility

Outsourcing services offer businesses the flexibility to adjust their workforce quickly, whether managing peak periods or responding to market changes.

Business Process Outsourcing

We streamline end-to-end business operations, ensuring seamless adherence to performance metrics and improved efficiency. Our solutions include shared service centers, back-end support, and business process management to enhance productivity, reduce costs, and allow businesses to focus on core activities.

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Field Sales & Marketing

Our customized solutions drive sales performance and customer engagement. We implement promoters deployment and training, merchandising, mystery shopping, and in-store activations to boost brand visibility and enhance customer experiences, ensuring measurable retail excellence.

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Events

We provide end-to-end event execution support, from manpower sourcing to administrative management. Our trained and reliable event staff include registration crews, ushers, brand ambassadors, and logistics support to ensure smooth operations. With streamlined services such as onboarding, payroll, and compliance, we help organisations focus on delivering impactful events while we handle the rest.

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Visitor Experience

Our expert teams manage customer service platforms, concierge services, reception desks, and ticketing offices to ensure high-quality visitor interactions. We focus on delivering exceptional customer satisfaction through seamless service operations, helping businesses maintain a strong brand presence.

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Human Resources

We provide end-to-end Human Resource solutions, including payroll services, benefits administration, incentive computation, recruitment services, and work pass applications. Our tailored HR support helps businesses streamline talent acquisition and workforce management, allowing them to focus on strategic growth.

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Diagnosis

Our process begins with a thorough analysis of your business needs, objectives, and challenges. We collaborate with your team to identify key areas of improvement and ensure a comprehensive understanding of your HR requirements.

Analysis and Design

During this phase, we collaborate with you to analyse your current HR processes, identify gaps, and map out a holistic solution. The key is to ensure enhanced efficiency, compliance, and employee satisfaction.

Execution

This phase involves the implementation of the final solution design. Once the solution is in place, we seek your approval for the final solution to ensure it meets your expectations.

Control and Improvement

After the initial setup, we focus on optimising the performance of the project. We implement continuous monitoring and control systems to track progress, measure results, and identify any areas requiring improvement.

Closure

Following the successful implementation of the solution, we enter the closure phase, which includes a final evaluation of the project. The phase also involves obtaining sign-off from key stakeholders, marking the successful completion of the project.

Looking To Outsource Your Ancillary Activities?

At Adecco, we’re more than a service provider—we’re your talent partner. Whether you need assistance with talent acquisition or expert advice on workforce matters, we're here to help. Contact us today to explore new possibilities together.

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