Community Centre Receptionist

Are you confident, organised and passionate about providing excellent customer service?

We're recruiting for a friendly and proactive Community Centre Receptionist to join a well-established community-focused organisation. This is a varied role that combines reception, facilities coordination, health & safety responsibilities and general building support, making it ideal for someone who enjoys working independently and being at the heart of a busy centre.

This position would suit someone who is approachable, reliable and capable of confidently engaging with a wide range of people, including visitors, parents, hirers, contractors and community groups.

The Role

As the main point of contact during evening operations, you'll play a key role in ensuring the centre runs safely, efficiently and professionally. You'll take ownership of opening and closing procedures, provide support to visitors, maintain records and coordinate facilities-related tasks.

Key duties include:

• Opening and securing the building each day


• Welcoming visitors, parents, community groups and centre users


• Managing reception enquiries both face-to-face and over the phone


• Supporting room bookings and facility hire arrangements


• Coordinating building maintenance requests and liaising with facilities teams and contractors


• Completing health & safety, fire safety and building checks


• Maintaining accurate records and documentation


• Monitoring first aid supplies and supporting with incidents when required


• Supporting food hygiene and kitchen compliance checks


• Preparing rooms for activities and ensuring facilities remain safe and presentable


• Acting as the responsible Duty Officer during evening operations


• Providing general administrative and operational support across the centre

About You

We're looking for someone who:

• Has previous experience in a reception, facilities, front-of-house or community-based environment


• Is highly organised with excellent attention to detail


• Can work independently and use their own initiative


• Has strong communication and customer service skills


• Is confident dealing with a variety of people and situations


• Remains calm and professional under pressure


• Has good IT skills, including Microsoft Office


• Understands the importance of health & safety and safeguarding


• Is willing to undertake First Aid training (or already holds a qualification)

Desirable Experience

• Community centre, leisure centre or facilities experience


• Duty Manager or Duty Officer responsibilities


• First Aid qualification


• Fire Warden training


• Food Hygiene certification


• Experience working in environments supporting children, families or vulnerable individuals

What's on Offer?

• A varied and rewarding role where no two days are the same


• A supportive and welcoming team environment


• Ongoing training and development opportunities


• Generous holiday entitlement


• The opportunity to make a genuine difference within the local community

If you're an organised, personable and dependable individual looking for a rewarding evening-based role, we'd love to hear from you.

Apply today with your CV.