Homeworking Full Time

Full time vacancies – register your interest today!

As Customer Service Advisor you will be required to work from home dealing with both inbound telephone and online queries from the general public and advising on the best way forward for their employment status in line with government guidance.

There is a 5-10day comprehensive training package providing you with all the knowledge required to handle the various call types as well as ongoing support and guidance.

What you’ll need to do:

• Provide excellent customer service to a diverse range of customers and employers.

What you’ll need from you:

• Customer focused and able to deal with customers compassionately.
• Resilience, ability to work in high pressure environments.
• Availability for the full duration of your assignment.
• Proof of your right to work in the UK. DBS clearance is also advantageous, but we can support you with obtaining if you do not currently have it.

Essential criteria:

• PC literate
• Availability at short notice
• No annual leave during the training period (First 10 days)