Client

Multi-Site UK Delivery for A Life Sciences Organisation

Discover how Adecco’s on-site recruitment solution successfully delivered across multiple UK locations in an evolving two-year partnership.

About the Client

Our client is a global life sciences organisation who produce various products relating to health, nutrition and hygiene.

The Challenge

Adecco has worked with the client since 2022. At the time, the client utilised local recruitment agencies to cover hiring needs across three key UK locations. Recognising the advantages of working through one recruitment supplier, they invited Adecco and others to tender for the business.

The client needed a recruitment partner who could:

Manage streamlined on-site recruitment covering multiple roles.
Deliver high fulfilment against a target of 95%.
Maintain absence and attrition below 5%.
Provide centralised account management and governance through dedicated points of contact.
Provide market intelligence, data, and analytics to support a wider recruitment strategy.
Explore additional strategic initiatives such as expanding delivery to wider markets and tech implementation.

Adecco was chosen to act as a Master Vendor, piloting a dedicated on-site delivery at one UK location. If successful, the service would be expanded to cover a secondary site.

Our Solution

By partnering with Adecco, the client benefits from working with a single partner across multiple sites rather than relying on separate providers working independently. This allows us to provide the client with a holistic approach to recruitment, focusing on dedicated account management, governance, and cost efficiency.

On-site Delivery Model

After successfully showcasing our recruitment capabilities at the first UK site, we evolved the service to cover hiring needs at the client’s secondary site.

Key to delivery has been our use of an on-site delivery model, with knowledgeable consultants able to conduct tailored sourcing, interviews, assessments, and onboarding aligned with the client’s systems and processes. Our team also leverage the wider Adecco ecosystem as needed to help them react quickly to flexible recruitment needs. Our team have consistently been challenged with variable hiring demands and have been able to maintain target fill rates by employing an agile approach to recruitment, often at short notice.

By being based on-site, consultants can closely support candidates throughout the process, including real-time HR management when their assignment begins. This engaging approach has consistently helped us to maintain low absence and attrition.

Data and Market Intelligence

We regularly provide the client with labour market overviews and data, focusing on relevant market sectors, competitor activity and talent shortages.

This includes a high focus on competitor activity, primarily related to peak high-volume hiring and employee benefits. By remaining aware of competitor activity in this sphere, we can advise the client on suggested actions to ensure they remain attractive to new prospects.

Tech Implementation

During our partnership, we have regularly recommended technology solutions to improve both the end-to-end recruitment process and workforce management.

This has included a bespoke tool to increase efficiency around shift scheduling and attendance capture, and a VMS system to engage and manage the client’s workforce.

An Evolving Partnership

Following the successful implementation of our Master Vendor solution, we have worked closely with the client’s stakeholders to evolve our service.

This has included a strategic move towards a full MSP solution in the UK and utilising specialist teams to cover hiring needs across other European markets through direct delivery and supply chain management. Recognising the potential to provide better oversight, cost controls, and cover a wider range of staffing categories, our team proactively engaged with client stakeholders to present ideas and explore implementation.

By maintaining a commitment to continuous improvement, we have successfully added value to our partnership, and we remain dedicated to evolving our service in future.

Key Results

98% fulfilment achieved against a target of 95%
Absence maintained at 2.75% against a target of 5%
Attrition maintained at 4% against a target of 5%
Evolution of service towards a full MSP solution and tech implementation

Manage Your Recruitment Needs with Adecco

At Adecco, we have over 20 years of experience helping clients manage their permanent and contingent recruitment needs across the life sciences industry, including recruiting for in-demand skills and niche talent.

We are ready for any challenge, with the proven ability to scale up and down and change course as needed.