Frequently asked questions
For all questions relating to Amazon Jobs please click below.
To access MyAdecco, go to the Adecco UK website and select the login option.
- New user? Select Register to create your account.
- Returning user? Enter your email address and password.
- Registered with a social account? Use the relevant social login option.
MyAdecco can be accessed on desktop and mobile devices. If you need help, please contact your local Adecco team.
You’re a 2nd tier worker if you’re temping or contracting for an organisation supported by an Adecco Group business through another recruitment agency.
This includes organisations supported by Adecco, Office Angels, Pontoon, Akkodis, LHH, or Penna. If you work directly for any of these brands, you are not a 2nd tier worker.
To log in:
- Use your email address as your username, with “.agency” added at the end.
- Example: firstnamelastname@yahoo.com.agency
- Enter your username and password on the MyAdecco login page.
If you have trouble logging in, please contact us for support.
Adecco’s sick pay policy is in line with the published government guidelines which can be found here.
The standard pay day for Adecco is a Friday, your payment can show in your designated bank account at different times on pay day depending on your bank's process.
Payslips are available on your community portal, and are visible on or after your payment due date.
The Employee will be paid an hourly rate which may vary according to the individual client assignment and (subject to any deductions agreed with the Employee) will not be less than the relevant National Minimum Wage or the National Living Wage rate prevailing at the time of the assignment. The total pay received by the Employee will be calculated according to the total number of hours worked by the Employee on assignment. Deductions will be made at source for Tax and National Insurance.
Your rate of pay will be confirmed to you as part of your assignment confirmation.
Your rate of pay will be confirmed to you as part of your assignment confirmation.
You can view all available jobs here and simply follow the application process. If you require assistance with the search process you can contact your local branch who will support you.
Register here for a free account and your next role could be a few minutes away. If you require assistance please contact your local branch who can support you.
You can find the number for your local branch using our branch locator tool here. Alternatively, call 01782 358470
You will accrue holiday in line with the published government guidelines – For more details click here
An associate will be entitled to a maximum of 28 days’ paid annual leave in each complete holiday year inclusive of bank holidays. Adecco's holiday year begins on the Monday immediately following the last Friday in September and ends on the last Friday in September. All paid annual leave must be taken during the leave year in which it was accrued and may not be carried over. Entitlement to paid annual leave accrues in proportion to the amount of time worked by the Employee. The Employee will be entitled to payment in lieu of any accrued but unused holiday entitlement upon termination of employment.
Payment for paid annual leave will be calculated by reference to the Employee’s average pay over the most recent 52 weeks (or the number of complete weeks the Employee has worked if 52 weeks of pay data is not available) to calculate the weekly pay rate. Paid annual leave must be taken at such times as are agreed by Adecco.
The Employee may under the Agency Workers Regulations 2010 become entitled to additional days of annual leave. Any such entitlement will be notified separately.
Full details can be found in your contract of employment.
An associate will be entitled to a maximum of 28 days’ paid annual leave in each complete holiday year inclusive of bank holidays. Adecco's holiday year begins on the Monday immediately following the last Friday in September and ends on the last Friday in September. All paid annual leave must be taken during the leave year in which it was accrued and may not be carried over. Entitlement to paid annual leave accrues in proportion to the amount of time worked by the Employee. The Employee will be entitled to payment in lieu of any accrued but unused holiday entitlement upon termination of employment.
Payment for paid annual leave will be calculated by reference to the Employee’s average pay over the most recent 52 weeks (or the number of complete weeks the Employee has worked if 52 weeks of pay data is not available) to calculate the weekly pay rate. Paid annual leave must be taken at such times as are agreed by Adecco.
The Employee may under the Agency Workers Regulations 2010 become entitled to additional days of annual leave. Any such entitlement will be notified separately.
Full details can be found in your contract of employment.
Adecco is committed to protecting and respecting your privacy. Our Privacy Information Statements describes your privacy rights in relation to the information about you that we process, as well as the steps we take to protect your privacy.
For our Candidates, who are registered on our systems you may refer to our Candidates Privacy Information Statement . For our Workers, who have been successful in finding opportunities, you may refer to our Workers Privacy Information Statement.
If you would like to exercise your rights in respect to your personal information, or make a complaint in relation to the handling of your information, you may complete this form or email us at privacy@adecco.co.uk
For our Candidates, who are registered on our systems you may refer to our Candidates Privacy Information Statement . For our Workers, who have been successful in finding opportunities, you may refer to our Workers Privacy Information Statement.
If you would like to exercise your rights in respect to your personal information, or make a complaint in relation to the handling of your information, you may complete this form or email us at privacy@adecco.co.uk
Adecco is committed to protecting and respecting your privacy. If you would like to exercise your rights in respect to your personal information, or make a complaint in relation to the handling of your information, you may complete this form or email us at privacy@adecco.co.uk.
Adecco receive an automated update from HMRC for all workers tax codes, Adecco are unable to discuss your individual tax code with HMRC. If you believe your tax code to be incorrect you should contact your local tax office, you should have your National Insurance number to hand.