Remote German-speaking Customer Consultant

🌟 Career Opportunity – German-speaking Customer Consultant (Retention Line)

📍 Location: Lisbon (Hybrid or Fully Remote)


This role is ideal for candidates with experience in customer retention or sales who are confident handling negotiations and customer objections. Join an international team in Lisbon and deliver high-quality service while contributing directly to customer loyalty and retention results.

Your Responsibilities:

📞 Manage inbound calls from existing customers, including cancellation and contract change requests;
🔄 Apply retention strategies to understand customer objections and reduce churn;
🎯 Present tailored solutions, offers and commercial alternatives aligned with customer needs;
🤝 Ensure a consistent, professional and customer-focused experience throughout the interaction.

Your Profile:

🗣️ Native or fluent in German; English knowledge is a plus;
💼 Previous experience in customer retention or sales roles is mandatory;
📈 Strong negotiation skills and target-driven mindset;
💻 Experience in a contact center environment;
🤓 Clear communication skills, resilience and problem-solving ability.

What We Offer:

📄 Permanent contract directly with the company;
💰 Competitive base salary + meal allowance;
🏅 Monthly German language bonus;
🚀 Performance, retention and attendance bonuses;
🎉 Flexible benefits package (Flex-ben);
📚 Paid training with guaranteed performance bonus;
🖥️ All necessary equipment provided;
🏥 Health insurance from day one;
🏡 Fully remote working model.

✨ Apply now and join a structured project where commercial experience and performance are clearly valued.
🌟 Career Opportunity – German-speaking Customer Consultant 🌟

📍 Location: Lisbon (Hybrid or Fully Remote)
📅 Start Date: 5th June
🕒 Schedule: Monday to Friday – rotating 8-hour shifts, with earliest start at 07:00 and latest finish at 18:00

Are you a skilled communicator with a passion for customer service and sales? 💬 Join a dynamic international team in Lisbon and use your German language skills to deliver outstanding customer experiences. 🇩🇪

Your Responsibilities:

📞 Manage inbound customer calls with professionalism and empathy;
🤝 Provide support and build long-term customer loyalty;
🧠 Advise customers on services and offers tailored to their needs.

Your Profile:

🗣️ Native or fluent in German, with strong English communication skills being a plus;
💻 Previous experience in a contact center environment;
💪 Proven sales experience and customer-oriented mindset;
🤓 Excellent interpersonal and problem-solving skills.

What We Offer:

📄 Permanent contract directly with the company;
💰 Competitive base salary + meal allowance;
🏅 Monthly German language bonus;
🚀 Performance, skill and attendance bonuses;
🎉 Flexible benefits package (Flex-ben);
📚 Paid training with guaranteed performance bonus;
🖥️ All necessary equipment provided;
🏥 Health insurance from day one;
🏡 Fully remote working model.

✨ Ready to take the next step in your career? Apply now and become part of a team where your talent is truly valued! 🚀