Customer Service – Benelux Market

Contact Center, Apoio Ao Cliente

location_onLisboa, Lisboa
work_outlineFull-time
acutePermanente

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💬 Do you have experience in Customer Service?

🌍 Are you fluent in Dutch and enjoy interacting directly with users?

📞 Are you communicative, customer‑oriented and looking for a dynamic role?

If you enjoy providing excellent support, understanding users’ real needs and ensuring a smooth experience at every touchpoint, this opportunity is for you! ⭐

As a Customer Service – Benelux Market professional, your mission will be to help users get the service they’re looking for, acting as the connection between users and suppliers 🚀

What will your responsibilities be?

📞 Contact users who have requested a service (after 48 hours) or reconnect with previous users;
🔍 Understand users’ real needs to ensure the best follow‑up;
✔️ Confirm and validate company information;
➡️ Forward user contacts to the right suppliers.

What do you need to be successful in this role?

✅ Fluent or native Dutch speaker;
✅ Fluent or native English is a plus;
✅ Excellent communication skills;
✅ Strong customer orientation and attention to detail.

What do we offer?

📝 Permanent contract directly with the client;
💰 Base salary aligned with your experience;
💳 Meal allowance: €7.80 per day (prepaid card);
💸 Monthly performance bonus;
🚉 Transport allowance: €20 per month;

Ref: 329-000096-1

Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho