Collections Agent - English Speaker / Hybrid

Contact Center, Apoio Ao Cliente

location_onOeiras, Lisboa
work_outlineFull-time
acuteTemporário

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Collections Agent – Hybrid | Miraflores, Algés

Are you fluent in English and ready to take the next step in your finance career? Do you enjoy working with international stakeholders and solving problems with a customer-focused mindset? This could be your next move!

✨ what you’ll be doing

• managing an international portfolio of clients 🌍
• ensuring timely payments and following up on overdue accounts
• handling customer complaints and routing them to the right teams
• retrieving missing accounting information by phone and email
• negotiating with tact and reinforcing company policies
• keeping accurate records of interactions and issues
• spotting problems in customer accounts and suggesting solutions
• building solid relationships with internal teams (ssc & subsidiaries) and external clients

✨ what we’re looking for

• fluency in english (c1)
• strong excel and sap skills
• 3+ years of experience in cash collection or similar roles (ssc experience is a plus)
• solid finance knowledge and high attention to detail

✨ what you get

• hybrid work model 🏡🏢
• monday to friday | 08h - 17h
• 40h/week
• base salary 1.200€ 💰
• meal allowance: 9.60€/day 🍽

🚀 want to grow your career in a multinational environment and make an impact every day? apply now and join a collaborative, global team!

Ref: 324-000102-1

Porque acreditamos no Talento sem etiquetas, estamos comprometidos com a não discriminação, promovendo a diversidade, a inclusão e a equidade no mercado de trabalho