HR Services Specialist

Recruitment for

We are looking for an experienced HR Services Specialist to join our global HR team and provide comprehensive support to Ukrainian employees throughout the entire employee lifecycle. Based in Poland, you will collaborate closely with employees, managers, and HR colleagues across multiple countries, ensuring a high level of HR service delivery while maintaining compliance with Ukrainian labor laws and internal company policies. In this role, you will act as a trusted HR partner, supporting onboarding, employment administration, employee changes, offboarding processes, and day-to-day HR inquiries in a dynamic international environment.

Your Responsibilities

• Responding to general HR queries from employees, providing policy and procedural guidance (manage and prioritise queries received via email, ticket and in-person)
• Serving as an employee advocate to identify resources for resolution of issues and concerns
• Preparation of contractual HR documentation relating to job changes, business travel, personal travel, reference letters and income certificates for Ukrainian employees
• Responsibility for all local country compliance activities, such as (but not limited to) preparation of military paperwork and hard copy contractual documentation management
• Performing HR transactions within HR system of record (Workday), including citizenship verification, personal information changes and change job transactions
• Monitoring sick leave data, tracking absences using a timekeeping platform
• Supporting improvements to HR processes across the employee lifecycle;
• Collaborating with HR cross functional teams to ensure consistent and effective execution
• Supporting the development and implementation of new or revised HR programs, policies and processes
• Supporting regional and global projects: preparing statements of work, defining deliverables, resources, budgets and schedules; developing contingency plans; monitoring project progress and reporting status to stakeholders
• Participating in special projects and performing other duties as assigned

Employer requirements

• Minimum of three years HR service delivery experience with Ukraine
• In depth knowledge of Ukrainian labor law and local country regulations
• Experience using government portals
• Strong written and oral communication skills, in Ukrainian and English
• Strong organizational skills with the ability to prioritize and manage multiple tasks concurrently
• Proficiency in Microsoft 365, including Teams, Excel, PowerPoint, and Word
• Team-oriented, adaptable and solution-focused
• Do the right thing, give a damn and show up with kindness, collaboration and respect

What employer offers

About Us

Adecco is a global leader in the HR consulting, services, and solutions industry. It is part of The Adecco Group, which operates in 60 countries worldwide. The company has over 50 years of experience in the recruitment sector and has been active in Poland since 1994. Since then, it has employed hundreds of thousands of workers and opened more than 45 offices across the country. Adecco’s database contains over 350,000 candidates.

Adecco Poland Sp. z o.o. is registered as an employment agency under number 364.

Please be advised that Adecco Group companies operating in Poland have implemented a reporting procedure as required by the Whistleblower Protection Act. Detailed information is available at Adecco offices.