Order Processing Specialist

Are you ready to take ownership of the full order journey and make a real impact on customer satisfaction? Join Schneider Electric in Helmond as an Order Processing Specialist, you’ll be at the heart of our operations,ensuring that every order flows seamlessly from entry to delivery. In this fast-paced and dynamic environment, no two days are the same. You’ll act as the key connector between customers, internal teams, and suppliers across Europe, solving challenges before they escalate and keeping operations running like clockwork. You will manage the full order lifecycle, from entry to delivery, while maintaining a strong focus on customer satisfaction, operational excellence, and continuous improvement.

As an Order Processing Specialist, together with your team your key responabilities are:

• Manage end-to-end order processing, coordinating closely with Front Office, suppliers, and customers
• Oversee order execution from entry to delivery, including shipments, returns, and urgent requests
• Handle customer complaints and requests in line with SLA agreements, ensuring timely and effective resolution
• Identify, analyze, and resolve issues related to orders, deliveries, and inventory
• Collaborate with supply chain teams to ensure smooth execution and meet customer requirements
• Maintain accurate order data and prepare required documentation (e.g. certificates and export documents)
• Contribute to continuous improvement initiatives while ensuring compliance with procedures and standards

Your working day starts between 8.00am and 9.00am and ends between 16.00pm and 17.00pm.

• Gross monthly salary €3110,-
• Travel allowance from 5km up to 70km one way (€0,23 per km)
• 30 vacation days
• Potential for a permanent contract based on good performance
• Quarterly bonus based on your performance
• Work in a safe, modern, and clean warehouse with a social team

Schneider Electric is a global specialist in energy management and industrial automation. Customers throughout Europe are served from the distribution center in Helmond. In 2017, the warehouse was named the Safest Warehouse in the Netherlands. Innovation, sustainability, and collaboration are of high importance here.

• You speak and understand English (spoken and written)
• 3+ years of experience in order management, logistics, or customer service
• Experience with MS Office (Excel, Powerpoint, Word etc.)
• Experience with SAP and/or CRM systems
• Strong analytical and problem-solving skills, with a proactive mindset
• Ability to work efficiently in a fast-paced logistics environment
• High attention to detail and strong organizational skills
• Availability for fulltime 40 hours per week

Apply before October 31st and hopefully we will see you soon at Schneider Electric in Helmond! If you have any questions, you can call us on 0634157897 or send an email to schneider@adecco.nl.