Senior UX Product Designer

SUMMARY

Our client is seeking a Senior Product Designer (UX), Enterprise & Service Experiences for a contract opportunity supporting large-scale digital products, platforms, and enterprise initiatives. This role will lead user experience and service design activities, working closely with business stakeholders, product teams, architects, researchers, and technology partners to create intuitive, user-centered experiences across web and mobile platforms. This position will be an 18 month contract, and will primarily function as remote, but should have the ability to attend required meetings in either Toronto or Ottawa.

QUALIFICATIONS

8+ years of experience in UX, Product Design, Service Design, or related disciplines
Strong experience with user-centered design methodologies
Expertise in journey mapping, service blueprinting, information architecture, and interaction design
Experience designing enterprise platforms, SaaS products, B2B solutions, or digital ecosystems
Experience leading workshops and facilitating stakeholder alignment sessions
Strong understanding of accessibility and inclusive design principles
Experience designing native mobile applications for both iOS and Android
Advanced proficiency with Figma and Miro
Strong presentation, communication, and stakeholder management skills
Ability to collaborate with product, business, architecture, development, and research teams

RESPONSIBILITIES

Lead UX and service design activities for complex enterprise products and platforms
Create customer journeys, workflows, service blueprints, wireframes, prototypes, and design concepts
Translate business and technical requirements into effective user experiences
Facilitate workshops and design sessions with stakeholders and subject matter experts
Collaborate with product owners, architects, developers, researchers, and business leaders
Present concepts, design recommendations, and future-state experience visions
Support discovery, usability testing, validation, and design refinement activities
Produce design documentation and implementation-ready deliverables
Ensure consistency across digital products while supporting platform-specific requirements
Contribute to design systems, design standards, and UX best practices
Partner with development teams to ensure delivered solutions align with approved designs

APPLICATION

Qualified candidates with extensive experience in UX, product design, service design, enterprise platforms, SaaS products, mobile applications, or large-scale digital transformation initiatives are encouraged to apply. Experience with enterprise workflows, design systems, customer journey design, and cross-functional stakeholder engagement will be highly valued. Only qualified candidates will be contacted. Thank you.

Vacancy Status: This posting is for an existing vacancy.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.