Client Services Coordinator

Adecco is currently hiring a full-time Client Services Coordinator on behalf of our client in Markham, ON.

This is an exciting opportunity for a customer-focused professional who enjoys building relationships, solving problems, and delivering exceptional service. You will serve as a key point of contact for clients and business partners while supporting day-to-day administrative, communication, and client service activities.

• Pay Rate: $50,000 per year + Bonus

• Location: Markham, ON

• Job type: Permanent | Full-time

• Vacancy Status: This posting is for an existing vacancy.

Responsibilities:
Client Service & Relationship Management

• Respond to client and business partner inquiries via phone, email, and other communication channels

• Deliver professional, accurate, and timely support to ensure an exceptional client experience

• Build and maintain positive relationships with clients and business partners

• Track, manage, and follow up on inquiries to ensure prompt resolution

Administrative & Operational Support

• Maintain accurate records and documentation of client interactions and service requests

• Coordinate with internal teams to resolve client questions and concerns

• Assist with various administrative and operational activities as required

• Support process improvement initiatives and team projects

Communications & Content Support

• Prepare, edit, and organize client-facing communications and materials

• Support the maintenance of digital content and social media platforms

• Ensure communications are accurate, professional, and aligned with company standards

• Assist with the creation and distribution of client information and updates

Qualifications and Skills:

• Excellent verbal and written communication skills in English

• Minimum 10 years of professional experience in customer service, administration, client support, office management, hospitality, retail, or another service-oriented environment

• Strong interpersonal and relationship-building abilities

• Demonstrated ability to provide a high level of customer service

• Exceptional organizational skills and attention to detail

• Strong problem-solving and decision-making abilities

• Ability to explain information clearly, professionally, and confidently

• Comfortable learning new systems, processes, and technologies

• Ability to manage multiple priorities in a fast-paced environment

• Self-motivated with the ability to work independently while collaborating effectively within a team

• Professional, adaptable, and patient approach when interacting with clients

• Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

At Adecco our purpose is simple: to make the future work for everyone. We live our values, Passion, Collaboration, Inclusion, Courage, and Customers at Heart, by fostering a workplace where diversity is celebrated and every voice matters. We encourage applications from individuals of all backgrounds and identities. Together, we’re making the future work for everyone.

Please reach out to learn how the Aspire Academy can upskill you into your next role.

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