ＺｅｎＧｒｏｕｐ株式会社
Why we are hiring
ZenMarket is used by customers in over 181 countries and regions worldwide. We are currently experiencing rapid growth in Portuguese-speaking markets across Latin America and Europe, making the role of customer support more important than ever.
To ensure the continued stability of our customer service and further strengthen the capabilities of our support team, we have decided to open a new position for a dedicated team member. Join our customer support team of more than 20 international professionals and serve as a bridge, bringing the best of Japan to the world.
Main Duties
Multilingual customer support (no phone calls, chat only)
Collaboration and reporting with other teams during complaint handling
Management of remote operators
Other related duties (translation, etc.)
With a diverse workforce representing more than 34 nationalities, we support the international market in purchasingproducts from Japan and help Japanese companies sell their products overseas.