ＺｅｎＧｒｏｕｐ株式会社
募集背景
ZenGroupは、サービスの急速な拡大とチーム間の頻繁なコラボレーションのため、社内ワークフローの改善と最新技術の実装を目指しています。このビジョンを実現するために、自動化の専門家を募集しています。
To maintain our reputation for reliable customer support and ensure timely, communication with our customers, we seek a trilingual skilled member to join our team of 24 customer support representatives. While living in Japan, you will have the opportunity to utilize your French, Japanese, and English skills, building your career professionally within our dynamic team.
多言語の顧客問い合わせ対応（電話なし、チャット対応のみ）
クレーム対応時に他チームとの協力や報告
在宅オペレーターの管理
その他関連業務（翻訳など）
Multilingual customer inquiry support (no phone calls, chat only)
Collaboration and reporting with other teams during complaint handling
Management of remote operators
Other related duties (translation, etc.)
With a diverse workforce representing more than 34 nationalities, we support the international market in purchasingproducts from Japan and help Japanese companies sell their products overseas.