Quality Manager

Adecco, with many years of experience, provides support to companies and candidates in recruitment and human resources management, offering comprehensive and strategically focused HR solutions, from recruitment and selection to temporary employment, outsourcing, outplacement, consulting, and labour market research.

For our client, a global provider of Facility Management and Property Management services, offering integrated solutions for the operation, maintenance and management of commercial and corporate facilities, we are looking for a candidate to join their team, with a strong focus on supporting pharmaceutical clients.

Quality Manager

Location: Belgrade

As a Quality Manager, you will be responsible for maintaining and continuously improving the Quality Management System, ensuring compliance with relevant standards, procedures, and client requirements.

Candidate Profile

• Strong analytical and problem-solving skills;
• The ability to build constructive and professional relationships with colleagues and clients;
• Strong situational and operational awareness;
• A diplomatic and professional approach, including when addressing sensitive or challenging topics;
• The ability to work independently and take ownership of responsibilities.

Key Responsibilities

• Managing and maintaining the Quality Management System (QMS) in line with ISO 9001:2015;
• Ensuring compliance with GMP/GxP requirements and pharmaceutical client standards;
• Conducting internal audits, inspections, and site quality assessments;
• Managing deviations, CAPAs, root-cause analyses, and corrective actions;
• Supporting client and supplier audits;
• Monitoring quality KPIs and overall service performance;
• Working closely with Facility Management, Engineering, HSE, and client Quality teams;
• Driving continuous improvement initiatives;
• Ensuring compliance with SOPs, procedures, and applicable quality requirements;
• Supporting the resolution of customer quality issues and maintaining strong relationships with clients.

Requirements

• Minimum 2 years of experience in Quality Management, preferably within the pharmaceutical industry or pharmaceutical Facility Management;
• Experience with GMP/GxP, ISO 9001, CAPA processes, and audits;
• Strong knowledge of quality procedures and documentation;
• Bachelor’s degree in a relevant field;
• Advanced English knowledge, both written and spoken, is a must;
• Familiarity with Quality Management Systems (QMS) and Document Management Systems (DMS).
• An Internal or External Auditor accreditation in ISO 9001 or ISO 45001 would be considered a great advantage.