Face Designer (TRX Mall)

Key Responsibilities

Customer Service & Sales

• Deliver exceptional customer service and embody the brand's values at all times.
• Provide professional beauty consultations, makeup applications, and skincare recommendations.
• Apply the brand’s selling techniques and service standards to maximize customer satisfaction.
• Achieve and exceed individual sales targets and KPIs.
• Proactively identify cross-selling and upselling opportunities.
• Build long-term customer relationships and develop customer loyalty.
• Conduct product demonstrations and educate customers on beauty routines and application techniques.

Store Operations

• Maintain the cleanliness, organization, and visual appeal of the boutique/counter.
• Ensure products are properly displayed according to brand merchandising guidelines.
• Support stock management, inventory control, and replenishment activities.
• Monitor product availability and report stock issues to management.

Market & Brand Awareness

• Collect and communicate feedback regarding customer preferences, market trends, competitor activities, and customer complaints.
• Represent the brand professionally and maintain high grooming standards at all times.
• Participate in promotional events, launches, and brand activities when required.

Requirements

• Minimum SPM qualification or above
• Prior experience in beauty, skincare, cosmetics, retail, or customer service is an advantage
• Passionate about skincare, beauty, and customer engagement
• Strong communication and interpersonal skills
• Sales-driven with customer-oriented mindset
• Comfortable demonstrating skincare routines and product usage
• Well-groomed with professional appearance and positive attitude
• Able to work retail hours, including weekends and public holidays 

How to Apply:

Interested candidates are invited to submit their application via Adecco Portal or email aisyah.musa@adecco.com and staffing@adecco.com. Please include "Face Designer (TRX Mall)' in the subject line.