Zonal Manager

About Company:

Our client is one of India’s leading online Business-to-Business (B2B) marketplaces, established in 1999, with its headquarters in Noida, Uttar Pradesh. The company connects buyers with manufacturers, suppliers, wholesalers, distributors, and service providers across a wide range of industries. Its platform enables businesses, particularly Micro, Small, and Medium Enterprises (MSMEs), to expand their market reach, generate business leads, acquire customers, and improve operational efficiency. Company offers digital solutions for product discovery, lead generation, lead management, and business enablement, helping businesses connect with potential customers across India.

An Ideal Candidate:

Ideal candidate should have 7+ yrs in that Minimum experience of 5+ years in managing a large team size of 100+people. with Any graduation OR MBA/PGDM. B2B Client Servicing experience is mandatory.



Key Competencies:

1. Grow the business in terms of top-line & bottom-line for the Zone 
2. Develop & execute the annual operating plan - revenue & cost planning and forecasting 
3. Achievement of monthly, quarterly, and annual sales targets by generating revenue from existing 
4. paid members 
5.  Ensure timely delivery of services to clients 
6. Analyze customer feedback, draw business intelligence and review the benefits of core services being 
7. offered and ensure a high client satisfaction level 
8. Setup a system that delivers high customer retention 
9. Recruit, train & develop a client servicing team that is need sensitive, has a consultative selling approach & is proactive at offering the highest level of customer delight