Sales Coordinator

About Company:

Our client is a renowned IT service and consulting organization that has helped organizations across India simplify, manage, and scale their technology environments. Trusted by startups, enterprises, media companies, healthcare institutions, and growing businesses, they deliver end-to-end technology solutions from procurement and deployment to support, upgrades, and lifecycle management.

They don’t just supply technology, they design, implement, and support complete technology ecosystems built around the business needs.

An Ideal Candidate:

An ideal candidate should have minimum 2-3 Years in Sales Coordination, Sales Support, Customer Service, or Business Operations. He should have the efficiency to effectively support the sales team, manage customer interactions, coordinate orders, and ensure smooth communication between clients and internal departments. He should have experience in handling quotations, proposals, order processing, and CRM systems.

Key Competencies:

1. To Provide administrative and operational support to the sales team to ensure smooth business operations.
2. Handle customer inquiries, prepare quotations, and coordinate order processing activities.
3. Maintain and update customer records, sales databases, and CRM systems.
4. Prepare daily, weekly, and monthly sales reports and MIS for management review.
5. Coordinate with internal departments for order fulfillment, delivery schedules, and customer support.
6. Track sales targets, monitor order status, and follow up on pending customer requirements.
7. Assist the sales team in preparing presentations, proposals, contracts, and business documentation.
8. Schedule client meetings, maintain correspondence, and ensure timely follow-ups with prospects and customers.
9. Resolve customer queries and coordinate with relevant teams to ensure customer satisfaction.
10. Support business development initiatives and contribute to achieving overall sales objectives.