IT Administration Lead

About Company:

Our client Provides builds corporate banking infrastructure enabling banks, enterprises, fintechs and NBFCs to modernize payments, collections, treasury in Mumbai Location.

An Ideal Candidate:

We are Looking for IT Admin lead role for Mumbai Location

Key Competencies:

Own the administration, security, and operational management of corporate IT systems, employee devices, business applications, and office IT infrastructure.

Implement and maintain identity and access controls, MFA/SSO, device compliance, endpoint protection, patch management, and data loss prevention policies.

Manage employee onboarding and offboarding, access provisioning and deprovisioning, periodic access reviews, IT asset lifecycle, and software licence management.

Oversee office networking, firewalls, VPNs, Wi-Fi, and secure remote access to corporate resources.

Establish and improve IT service management processes, including incident resolution, service requests, escalation procedures, and service-level targets.

Monitor endpoint health, security compliance, patch status, and IT service performance, ensuring issues are identified and addressed promptly.

Maintain appropriate backup and recovery arrangements for corporate IT systems and critical business data, in coordination with relevant teams.

Lead and mentor the IT support team, prioritise workloads, and improve service quality, response times, and employee experience.