Control Tower Tracking

Logistics

location_onGurgaon, Haryana

acuteTemporary

About Company:

Our client is a leading global port and terminal operations organization specializing in container handling, logistics, and supply chain solutions. The company operates strategically located ports and terminals across multiple countries and is known for its focus on operational excellence, safety, digital transformation, and sustainable logistics practices. With a strong international presence, the organization plays a critical role in facilitating global trade and supporting efficient cargo movement across land and sea.

An Ideal Candidate:

Required Skills & Knowledge

Good knowledge of TMS/OTM and shipment tracking tools.

Strong communication and coordination skills.

Strong analytical and problem-solving abilities.

Ability to work under pressure and manage multiple operational exceptions.

Preferred Skills

MS Excel (Formulas, VLOOKUP, Pivot Tables, Data Analysis).

Power BI (Dashboarding & Data Visualization).

PowerPoint presentation and reporting skills.

Experience in Logistics, Transportation, or Supply Chain Operations.

Key Competencies:

Track vehicles and shipments in real time using GPS, OTM, FleetX, SIM, and other tracking tools.

Identify and escalate delays, exceptions, and operational risks promptly.

Coordinate with drivers, vendors, carriers, and customers for updates and issue resolution.

Maintain tracking logs, movement reports, and customer communication records.

Ensure ETA adherence and trigger proactive alerts whenever required.

Support RCA, CAPA, and continuous improvement initiatives.