Customer Service Officer
- 10 days of Paid Annual Leave
- Medical benefits
- Overtime pay
- On-the-job training
- Promotion opportunities
- Higher diploma or above in any discipline
- Good command of spoken English and Chinese. Knowledge of Putonghua is an advantage
- Possess problem-solving skills and good listening skills
- Able to prioritize and handle multiple tasks simultaneously
- Customer-oriented, cheerful, self-motivated, and outgoing personality
- Willing to work on shift
- Provide personalized shopping advice and experiences to travelers.
- Handle the membership rewards program, member registration, points accumulation, gift redemption
- Answer traveler inquiries, and provide customer service support.
- Process online store orders.
- Proactively inform travelers about the latest shopping and dining information and seasonal promotions.
Ref: JN-112025-152043