
Key aspects of HR mediation:
1. Confidentiality
Ensuring that discussions and outcomes remain private to encourage open communication2. Neutrality
The mediator does not take sides but helps both parties understand each other’s perspectives.3. Voluntariness
Participation in mediation is typically by own choice, with both parties agreeing to engage in the process.4. Solution-focused
The aim is to find a constructive resolution that benefits both the individuals involved and the organization as a whole.Address issues like interpersonal conflicts, performance disputes, or misunderstandings in the workplace
Effective and structured process for resolving workplace disputes
Neutral and impartial third party
Collaborative and constructive approach
Focus on interests, not positions
Follow-up to ensure that the agreement is being implemented
Benefits
Mediation offers a flexible, efficient, and collaborative process aimed at resolving conflicts in a way that is fair to all parties and beneficial to the overall organization.
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