外商顧問公司｜支援 Tier 1 全球科技公司專案：Product Quality Engineer

【公司介紹】

本職缺隸屬於外商專業服務公司，並支援全球頂尖科技公司（AI / Data Center 基礎設施領域）之核心專案。

該客戶為國際一線科技品牌，積極發展AI與高效能運算（HPC）技術，並持續擴大全球資料中心與硬體供應鏈版圖。

此職位將直接參與伺服器（Server）產品於量產階段的品質管理，深入台灣關鍵ODM/OEM製造體系，並作為連結全球資料中心與製造端的重要橋樑。

透過品質分析、問題改善（RCA / CAPA）與跨區域協作，確保產品在全球部署下仍維持高穩定性與一致品質。

☆ 為什麼這是一個值得了解的機會？☆

✔ 參與全球大型資料中心（Data Center）硬體品質管理

✔ 深入台灣核心伺服器供應鏈（ODM/OEM）運作

✔ 跨國合作（美國 / APAC），實際使用英文溝通

✔ 結合「技術 + 溝通 + 問題解決」的高成長職務

✔ 為未來轉往國際科技大廠（如雲端/伺服器領域）累積關鍵經驗

※ 外商顧問公司｜支援 Tier 1 全球科技公司（Data Center/Server 領域）專案

※ 工作地點：台北 / 新竹 / 桃園（依實際專案安排）

【Required Qualifications】

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, or a related field 

• Proven experience in manufacturing quality, supplier quality, or product quality engineering 

• Experience working with ODM/OEM partners (common in Taiwan ecosystem) 

• Strong analytical and problem-solving skills with experience using quality tools (e.g., 8D, 5 Whys, FMEA) 

• Strong communication and stakeholder management skills 

【Preferred Qualifications】

• Experience in server, data center, or hardware systems manufacturing

• Familiarity with Taiwan-based supply chain and manufacturing ecosystem

• Ability to work across global teams (US, Mexico, APAC)

• Mandarin proficiency is highly preferred; English fluency required

Work Measurements / SLAs

• Issue Response & Resolution:

o P0 (Critical): Response within 4 hours

o P1 (High): Within 1 business day

o P2 (Medium): Within 3 business days

o P3 (Low): Within 5 business days

• Risk Identification & Escalation:

Proactively identify manufacturing and shipment risks and escalate to Product Quality Engineering teams.

• Quality & Change Management:

Ensure timely creation and tracking of quality notifications and engineering changes.

Additional Requirements

• Ability to travel to manufacturing sites within Taiwan and occasionally across APAC

• Comfortable working in a fast-paced, cross-regional environment

【Role Summary】

We are seeking a highly motivated and experienced Product Quality Engineer to join our team in Taiwan. In this role, you will be responsible for ensuring mass production quality of server and rack products manufactured at our partner facilities across Asia.

You will play a key role in maintaining high-quality standards by driving root cause analysis and corrective actions, while collaborating closely with internal teams and regional manufacturing partners. This position requires strong technical expertise, problem-solving skills, and effective cross-cultural communication.

【Key Responsibilities】

• Manufacturing Quality Oversight:

Monitor and support mass production of server and rack systems at partner manufacturing sites (primarily in Taiwan and APAC), ensuring adherence to quality standards. 

• Incident Triage and Resolution:

Investigate and triage product quality issues reported from data centers, perform root cause analysis (RCA), and drive corrective and preventive actions (CAPA). 

• Cross-Functional Collaboration:

Work closely with Hardware Quality Engineering, Supplier Quality, and Operations teams to identify and mitigate production and shipment risks. 

• Supplier Engagement:

Partner with ODM/OEM manufacturers in Taiwan to ensure quality compliance, drive improvements, and manage supplier performance. 

• Change Management:

Coordinate implementation of hardware and firmware changes at manufacturing sites, ensuring smooth execution with minimal disruption. 

• Documentation and Reporting:

Track quality issues, changes, and lessons learned; generate reports to support continuous improvement and stakeholder visibility.