Service Engineer

Adecco's client, a company in Chinese Construction Machine Manufacturing is looking for a Service Manager

• Define the product strategy and roadmap.
• Collect, manage and maintain traceability of requirements from all stakeholders across product releases.
• Write the business case for investments and gain internal approval.
• Write Product Requirements and Market Requirements documents.
• Work with internal stakeholders and third parties to assess and establish partnerships.
• Be the recognized expert in the business on the product, the market, relevant technology and the competition.
• Develop core positioning and messaging for the product.
• Perform product demos to customers and develop relationships in key clients (if B2B).
• Lead the virtual product team to ensure delivery of agreed objectives.
• Set pricing.
• Monitor, report and improve product performance.
• Commission market and competitor research.
• Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms.
• Develop and deliver training to technical sales support
• Manage development and marketing projects to deliver to plan
• Collate feedback from sales and customers
• Represent the voice of the customer in senior level management meetings
• Evangelize the product internally and externally

• Define the product strategy and roadmap.
• Collect, manage and maintain traceability of requirements from all stakeholders across product releases.
• Write the business case for investments and gain internal approval.
• Write Product Requirements and Market Requirements documents.
• Work with internal stakeholders and third parties to assess and establish partnerships.
• Be the recognized expert in the business on the product, the market, relevant technology and the competition.
• Develop core positioning and messaging for the product.
• Perform product demos to customers and develop relationships in key clients (if B2B).
• Lead the virtual product team to ensure delivery of agreed objectives.
• Set pricing.
• Monitor, report and improve product performance.
• Commission market and competitor research.
• Promote the product to sales teams through sales training sessions, webinars, newsletters and other mechanisms.
• Develop and deliver training to technical sales support
• Manage development and marketing projects to deliver to plan
• Collate feedback from sales and customers
• Represent the voice of the customer in senior level management meetings
• Evangelize the product internally and externally