Client Advisor

About Client & Job

Louis Vuitton is seeking a highly motivated, curious and customer focused Client Advisor with an undeniable passion for creating memorable experiences for our worldly clientele. As a Client Advisor, you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise. By striving to discover your Clients and their every need you will tailor their experience within our store in order to elevate their experience and impression of the Brand while also ensuring to build long lasting relationships which will be maintained through the usage of our in-house clienteling tools and systems..

Job Desciption

• Drive and achieve individual and team objectives and be accountable for sales results
•  Welcome every Client and provide the best Client experience
•  Advise Clients across the Brand and all product categories
•  Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty
•  Perform as a team-player, participate in all activities contributing to the overall objectives of the store
•  Learn and master Brand and product knowledge
•  Respect Louis Vuitton Brand standards in terms of grooming and behavior
•  Follow the company’s policies and procedures

Benefits

• Full social insurance based on gross salary.
• Basic Allowance: 2,700,000VND/monthly
• KPI Bouns: 14 - 18,000,000VND/monthly
• Bonus Salary 13th (Prorated)
• Multinational working environment.

Requirements

• College or University degree required
• Minimum 1 year of experience in Customer service, Sales, Retails Luxury Fashion, FMCG.
• Proficiency in English (reading, writing, speaking, understanding)
• Passionate in retail or service oriented industry
• Excellent interpersonal, communication and client relations skills
• Client centric, proactive and positive in approach
• Good team player with high levels of motivation, able to work under pressure
• Strong sense of responsibility and ownership
• Passion for the brand and fashion