Accounts Receivable Specialist

On behalf of our client, a global leader in logistics and supply chain solutions, specializing in sea freight, air freight, contract logistics, and overland services, Adecco is seeking motivated and detail-oriented professionals to join their team for the following position:

AR Specialist (Junior/Medior/Senior)

Location: Belgrade

Responsibilities:

· Manage and monitor the Accounts Receivable portfolio to ensure timely collection and cash flow.

· Coordinate communication with Branch Managers, Department Managers, Controllers, and Working Capital Managers.

· Maintain regular communication with external customers via calls and emails regarding outstanding balances and payment follow-ups.

· Liaise with Credit Risk and Credit Control Tower teams to escalate and resolve credit limit matters involving both internal and external stakeholders.

· Ensure a high level of customer service while maintaining strong collection performance.

· Perform general accounting activities to ensure accurate financial records, sound bookkeeping practices, and achievement of credit-related targets.

· Prepare, analyze, and regularly report on AR metrics and portfolio performance.

· Investigate and resolve invoice disputes and other payment-related discrepancies.

· Support reconciliation and matching of customer accounts when required.

· Ensure compliance with AR policies, internal procedures, follow-up timelines, and documentation standards.

· Provide support to management by delivering insights on business health, trends, and account statements.

· Collaborate closely with branch and billing teams to identify root causes of issues (e.g., billing quality, disputes) and implement corrective actions or provide additional support where needed.

· Contribute to a positive team environment by demonstrating enthusiasm, energy, accountability, and expertise.

Requirements:

· Minimum 1 year of experience in Credit & Collections, Accounts Receivable, or related finance functions.

· University degree in Economics, Finance, Business Administration, or a related field is preferred.

· Advanced knowledge of MS Excel (pivot tables required).

· Upper-intermediate level of English proficiency (written and spoken).

· Knowledge of additional languages such as French is considered an advantage, but is not mandatory.

· Strong analytical skills with high attention to accuracy and detail.

· Highly organized and structured, with strong ownership, a proactive mindset, and the ability to independently manage tasks from start to finish while collaborating effectively within a team environment.