UK Collections Clerk - Oeiras

Adecco Human Resources is currently searching and hiring, through it's Shared Service Center Recruitment team, English Speaking candidates for a role of UK Collections Clerk in Oeiras.

Descrição/Funções:
• Management of a centralized mailbox, assigning inbound customer queries
• Once logged, prioritize customer queries
• Investigate customer queries by liaising with internal departments by both phone and email, to understand the
issue.
• Uphold or credit the charge in the rental system
• Respond directly to the corporate customer or via the credit control team
• Building a rapport with the customer and credit control team
• Identifying root causes and putting in preventative measures where applicable
• Liaise with the data loading

Requisitos:
Key Skills:
• A confident speaker of the English language
• Ability to reconcile high volume transactions
• Good analytical skills
• Professional manner and highly organized
• Ability to multitask
• High standard of numeracy, accuracy and attention to detail
• Ability to work on your own initiative, prioritizing your own work
• Excel advanced or intermediate skills
• MS access knowledg

Oferece-se:
We offer:
• Opportunity to work in a reference company in its sector;
• Salary conditions compatible with professional experience;
• Dynamic and versatile work environment;
• Work contract with our client;
• Initial and continuous training.

Location: Paço de Arcos, Oeiras.