Italian Front Office Assistant | Gaia

📣 Do you speak Italian and have experience in customer support? Are you ambitious and looking for a career with the possibility of progression?

If so, this could be the perfect opportunity for you ❗

We are currently looking for an Italian Front Office Assistant to join the team of a multinational company.

📍 Gaia | Avintes
📍 Monday to Friday, hybrid regime

📌 Your mission:
This is an opportunity to integrate the team responsible for supporting customers and ensuring the sales flow, where the main goal is the customer satisfaction. In this position, you’ll be responsible for:

- Daily communication with customers to support their purchases and requests;
- Develop long-term relationships with customers;
- Manage the customer doubts in cooperation with internal departments.

🎓 What you need to embark on this mission:
- Fluency in English (mandatory);
- Italian language skills (at least a C1 level, mandatory);
- Degree in Languages, Business Relations, Tourism or similar;
- Experience in customer management and customer support;
- Experience in SAP or another ERP, salesforce or another ticketing tool is preferable;
- Dynamism, proactivity, good energy and team spirit;
- Good interpersonal skills and customer focus, with strong communication skills.

💼 What awaits you:
- Direct contract with the client;
- Hybrid working model;
- Schedule: 8h to 17h;
- Health insurance;
- Integration into a dynamic and motivated team;
- Stimulating and challenging work environment, with the possibility of career progression.

Do you identify with this opportunity and want to find out more?

Apply now with your updated CV and embark on your next adventure! 💼