Deputy Sales Coordination Manager

JOB PURPOSE:

• Manage all activities of the Sales Coordination Department related to field sales staff and customers nationwide.

RESPONSIBILITIES

• Provide support to the Sales Coordination Manager in the following duties:
• Manage and coordinate all staff within the Sales Coordination Department.
• Support customers and field sales staff in assigned business areas.
• Prepare and manage contracts and related documents (contract appendices, quotations, agreements, contract liquidation, etc.).
• Monitor sales orders, receivables, discounts, receivable reconciliation statements, and product returns in accordance with Company regulations and Board of Directors’ policies.
• Track and collect due receivables related to bank guarantee letters.
• Handle issues arising from customers and field sales staff in assigned areas.
• Monitor, maintain, and manage customer information; collect customer feedback and requests.
• Implement business policies and sales plans across assigned regions.
• Supervise and monitor the performance of field sales staff in designated areas.
• Monitor sales volume targets of field sales staff and encourage sales activities.
• Consolidate reports and sales volumes for field sales staff incentive calculations.
• Develop monthly and annual production plans for the Production Department.
• Support external warehouses; monitor outbound goods to plan appropriate stock transfers.
• Monitor and control expenses incurred by field sales staff.
• Track competitors’ market share and company policies within the assigned market areas.
• Input and update data in SAP/CRM systems.
• Perform other duties as assigned by the Board of Directors.

REQUIREMENT

• Qualifications
  • Graduated from university with a major in Economics, Business Administration, Commerce, or Supply Chain Management
• Experience
  • At least 5 years of working experience in the Sales Admin department, including a minimum of 2 years in a Team Leader or Manager position
  • Priority given to candidates with experience working in aquaculture feed manufacturing, livestock–poultry feed production, or consumer goods manufacturing companies; good understanding of field sales staff operations
• Skills
  • Communication, work organization, data processing skills; ability to work with SAP/CRM systems and solve problems effectively
  • Team management capability
  • Systematic thinking and process management
  • Data analysis and data handling skills
  • High integrity and strong professional ethics
  • Ability to work in a high-pressure environment