Warehouse Manager (MNC Manufacturing)

A leading global FMCG multinational with a strong consumer brand presence across 100 countries, operating a high-volume manufacturing and distribution network in Thailand. The organization is known for its performance-driven culture, structured career development pathways, and strong regional collaboration across APAC.

Qualifications :

Education & Experience

• Bachelor's degree or higher in Logistics, Supply Chain Management, Industrial Engineering, or a related field
• Minimum 10 years of experience in warehouse/logistics operations, with at least 3 years in a managerial role
• Proven experience managing 3PL relationships in an FMCG or manufacturing environment is strongly preferred

Skills & Competencies

• Strong English communication skills (written and spoken) — required for regional reporting and cross-functional collaboration
• Results-oriented mindset with demonstrated ability to deliver against KPIs in a fast-paced MNC environment
• Strong people management skills — ability to engage, develop, and hold accountable both direct employees and outsourced/3PL workforce
• Analytical and data-driven approach to problem solving and familiarity with WMS systems and warehouse technology

Personal Attributes

• New-generation leadership style — open-minded, collaborative, and adaptable to change
• High ownership mentality and proactive in driving improvements without being prompted

Job Responsibilities :

Warehouse Operations Management

• Oversee end-to-end warehouse operations including inbound, storage, outbound, and returns processes to ensure accuracy, efficiency, and compliance with company standards
• Drive operational KPIs including inventory accuracy, order fulfillment rate, on-time delivery, and cost per unit handled

3PL Partnership & Governance

• Manage and govern 3PL service providers — including contract compliance, SLA monitoring, performance reviews, and continuous improvement initiatives
• Lead regular business reviews with 3PL partners, escalate issues, and drive corrective action plans

People & Resource Management

• Plan and optimize headcount and shift structures across warehouse operations (both direct and 3PL-managed labor)
• Lead, coach, and develop a multi-tier warehouse team; foster a high-performance, accountability-driven culture

Process Improvement & Technology

• Identify and implement lean/continuous improvement initiatives to reduce waste and improve throughput
• Collaborate with IT and supply chain teams on WMS utilization and digital process enhancements

Cross-functional Collaboration

• Work closely with Supply Chain Planning, Customer Service, and Commercial teams to align warehouse capacity with demand fluctuations
• Support new product launches, promotional spikes, and seasonal demand surges with agile operational planning

Compliance & Safety

• Ensure full adherence to GMP, safety regulations, and internal audit standards
• Champion a safety-first culture across all warehouse and 3PL sites